Privacy Policy

HOFWAMS Ltd is the data controller responsible for your personal data.

We may collect the following categories of personal data:

We collect data through:

• Direct interactions (account creation, ticket purchase)
• Automated technologies (cookies, analytics tools)
• Third parties (payment providers, organisers)

We process your personal data under the following lawful bases:

We may share your data with:

Some of our service providers may process data outside the UK.

Where this occurs, we ensure appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions

We retain personal data only as long as necessary:

• Account data: Until account deletion
• Transaction data: Up to 6 years (legal requirement)
• Marketing data: Until consent is withdrawn

You have the right to:

• Access your personal data
• Request correction
• Request deletion ("right to be forgotten")
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

ICO Website: https://ico.org.uk

We implement appropriate security measures, including:

• Encryption of sensitive data
• Secure servers and infrastructure (AWS)
• Access controls and authentication
• Monitoring and fraud prevention systems

We use cookies and similar technologies to:

• Ensure platform functionality
• Analyse usage
• Improve user experience

For full details, see our Cookie Statement.

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

Our Platform is not intended for individuals under 18. We do not knowingly collect data from children.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.