Hofwams
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Hofwams
HOFWAMS

UK-based event technology platform transforming how events are planned, managed, and executed.

London, United Kingdom
hello@hofwams.com

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© 2026 HOFWAMS. All rights reserved.

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Terms of Service

These Terms of Service govern your use of the HOFWAMS platform, including event creation, ticket sales, guest management, and payment processing. By using HOFWAMS, users agree to comply with platform rules, applicable laws, and event-related responsibilities.

Last updated: March 2026

1. Definitions

HOFWAMS / Company / We / Us / Our:HOFWAMS Ltd
Platform:The HOFWAMS website, applications, and services
Event Organiser:Any user who creates or manages events
Guest:Any user who purchases or reserves tickets
Event:Any activity listed on the Platform
Services:Ticketing, event management, QR validation, meal planning, and related features

2. Eligibility

You must:

  • Be at least 18 years old
  • Have legal capacity to enter a binding contract
  • Comply with all applicable laws

If acting on behalf of a company, you confirm you have authority to bind that entity.

3. Use of the Platform

You agree:

  • Not to use the Platform for unlawful purposes
  • Not to interfere with system security or performance
  • Not to access data without authorization
  • Not to use bots, scraping tools, or automation

We may suspend or terminate access for violations.

4. Account Registration

You must:

  • Provide accurate and complete information
  • Keep your details updated
  • Maintain confidentiality of login credentials

You are responsible for all activities under your account.

5. Event Organiser Terms

5.1 Responsibilities

Event Organizers:

  • Are solely responsible for events listed
  • Must provide accurate event details
  • Must comply with laws (including safety, licensing, and consumer law)
  • Handle refunds, cancellations, and disputes

HOFWAMS acts only as a technology platform, not the event host.

5.2 Compliance & Verification

We may require:

  • Identity verification (KYC/AML)
  • Business documentation
  • Banking details

Failure to provide information may result in:

  • Account suspension
  • Withheld payouts

5.3 Prohibited Activities

You must not:

  • List illegal or misleading events
  • Process unrelated transactions
  • Engage in fraud or restricted activities

We may remove events or suspend accounts without notice.

6. Guest (Ticket Buyer) Terms

Guests acknowledge:

  • Tickets are sold on behalf of Event Organisers
  • HOFWAMS is not responsible for event quality, safety, or delivery
  • Refunds are governed by the Event Organiser

You must review event details before purchase.

7. Payments & Fees

  • Payments are processed via secure third-party providers (e.g., Stripe)
  • HOFWAMS may charge booking fees (e.g., 4–5% + £0.50 per ticket)
  • Funds are held and later paid to Organisers

Organisers are responsible for:

  • Taxes (including VAT)
  • Financial reporting

8. Refunds & Cancellations

  • Refunds are determined by Event Organisers
  • Guests must contact Organisers directly
  • Refunded tickets become invalid

HOFWAMS is not liable for refund disputes.

9. QR Code & Event Access System

  • Tickets include unique QR codes
  • Entry is subject to successful validation
  • Guests must present valid, scannable codes

HOFWAMS:

  • Does not guarantee uninterrupted scanning services
  • Is not liable for access disputes

10. Meal Planning Feature

10.1 Organizer Responsibility

Organizers:

  • Must provide accurate meal and allergen information
  • Are responsible for food safety compliance

10.2 Guest Responsibility

Guests:

  • Must provide accurate dietary information
  • Accept risks related to food consumption

HOFWAMS is not responsible for:

  • Food quality
  • Allergic reactions
  • Meal availability

11. Data Protection & Privacy

We process personal data in accordance with our Privacy Policy.

  • Users consent to data processing when using the Platform
  • Event Organizers must handle Guest data lawfully

12. Intellectual Property

All Platform content (software, design, branding) is owned by HOFWAMS or licensed.

You may not:

  • Copy, modify, or distribute content
  • Reverse engineer the Platform

13. Third-Party Services

We may integrate third-party services (e.g., payments, hosting).

We are not liable for:

  • Third-party failures
  • External services used by Organizers

14. Disclaimer of Warranties

The Platform is provided "as is".

We do not guarantee:

  • Continuous availability
  • Accuracy of data
  • Event success or safety

15. Limitation of Liability

To the fullest extent permitted by law:

HOFWAMS shall not be liable for:

  • Event-related damages
  • Loss of profit or revenue
  • Indirect or consequential losses

Our total liability shall not exceed the total fees paid to HOFWAMS in the preceding 12 months.

16. Indemnification

You agree to indemnify HOFWAMS against:

  • Claims arising from your use of the Platform
  • Breach of these Terms
  • Violations of law

17. Termination

We may:

  • Suspend or terminate accounts
  • Remove content or events

At our sole discretion, without prior notice.

18. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including:

  • Network failures
  • Natural disasters
  • Government actions

19. Changes to Terms

We may update these Terms at any time.

Continued use of the Platform constitutes acceptance of updates.

20. Governing Law

These Terms are governed by the laws of England and Wales.

All disputes shall be subject to the exclusive jurisdiction of UK courts.

21. Contact

HOFWAMS Ltd

Email: event@hofwams.com

Website: https://www.hofwams.com